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Frequently Asked Questions

Refund Settlement Products for the Individual Taxpayer

Refund Settlement Products or Bank Products or Financial Institution Products are those that provide additional service to taxpayers in receiving their tax refund.  Further, they offer the convenience for you to apply for Refund Settlement Products that may make it possible for you to pay our fees from the proceeds of your refund.

Normally, an application received from the customer for these products and this application is passed over to the provider of these products, a financial institution. We are not part of the provider of these products, nor does the provider have any relation to us other than to receive your application for their products through our site to paying us our fee. The use of these products is not mandatory, but is an option if you are claiming at least a certain level of refund.  There may be different levels of service available from the provider(s).

In cases where the refund is not delivered to you by the Government, you are still responsible for the payment of fees to FileYourTaxes.com.

Our professional software offers various types of bank and refund settlement products.  These products are currently offered through EPS, Refund Advantage and River City Bank. Our professional site may be reached through ProTaxPro.com. To use this site and to benefit from the to use the professional product, the authorized user must be a registered eFile Provider with the IRS and possess current and valid EFIN and PTIN issued by the IRS. Banks also require the professional preparers to register separately with them to be eligible to use the banks' products.

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